When booking your vehicle with MACH, consider the size of the vehicle you need for a family, couple or single
Save on the cost of your fuel with MACH hybrid vehicles
Hybrid is also kinder on our environment with less CO2 emissions
All MACH vehicles are automatic
Inbuilt GPS
If you are a regular customer, join MACH loyalty program
The cost MACH gives you is all you will pay
Bring your own child booster seat
Unlimited mileage provided
TERMS AND CONDITIONS TO NOTE
- A full, valid driver licence that is appropriate for the vehicle being hired is required.
- The minimum renter age for MACH Rental is 21 years
- Minimum rental duration is 90 days. After 90 days, there are no cancellation fees for early returns. For returns prior to 90 days, you will be charged the best applicable rate at the time.
- Payments must be made using a credit card and in the name of the hirer.
- Card transaction fees will apply upon pick-up of the vehicle.
- The vehicle must be returned to the same location as pick up
- Payment is taken upfront and weekly, in addition to a pre-authorisation hold equal to the value of the rental each month.
- Subject to the terms and conditions of the MACH Rental Agreement at the time of rental.
RENTING A VEHICLE
When you make a reservation or rent a vehicle we collect information to provide you with our great services (for example, renting a vehicle, including performing the vehicle rental contract as set out in our General Conditions of Rental, Location Specific Conditions and Rental Agreement, providing any requested optional extras, taking payment, pre-authorisations and security deposits and providing discounts and offers or other benefits) and for our legitimate business interests (for example research and development of new products and services, undertaking fraud and security checks and enforcing our legal rights). The information we collect includes:
- name;
- email address (if you are booking online or wish to receive e-receipts);
- home address (for licence validation and billing);
- employer details and business address (if you are a member of a corporate program);
- telephone numbers at which we can reach you;
- date of birth (for licence validation and legal requirements);
- gender (for licence validation);
- payment information such as your credit or debit card details (security code is obtained for transaction only – we do not keep it);
- tax number (if specifically requested);
- information from driver’s licence and/or other government issued identification, including if you are an additional driver for the specific rental (for licence validation and legal requirements);
- information from another form of identification documentation such as passport or national identity card if your driver’s licence does not include a photo, is not in English or is not recognisable as you and/or proof of address such as a utility bill (for security and anti-fraud purposes). The information we collect and retain will only include your photo ID where you are informed of this;
- special requests and preferences, including:
- your preferences regarding optional extras such as damage waivers and other protections;
- where a delivery or collection service is available, the address where we will drop off or pick-up the vehicle and any optional extras you requested; and
- other information that may be required to rent you a vehicle and/or provide you with services
Some vehicles come equipped with a global positioning system (GPS) or similar type tracking device that may also collect information about the vehicle. To learn about vehicle data we collect, scroll down to read about Vehicle Data.
If you have an accident, or suffer any loss, theft or damage to the vehicle during your rental or suffer any mechanical failure, we will collect information regarding such incident including your report of the incident and any police or other third party report including details of those involved, together with the nature of any personal injuries and/or damage to the vehicle and optional extras. We will use this information to perform our contract with you (for example, the vehicle rental agreement and/or the terms of any optional extra like insurance); for our legitimate business interests (for example, in recovering the costs of any loss or damage caused to the vehicle); for complying with any legal obligation on us (for example, making any required notification of the incident to appropriate authorities); and establishing, exercising or defending legal claims arising as a result of such incident.
During your rental we will collect where and when you rented the vehicle, where and when you returned the vehicle, insurance preferences, fuel consumption, mileage, accident history and other information related to the vehicle and your use of it. This information is required in order to provide you with the services you requested under the rental contract or for our legitimate business interests (for example to monitor the usage of our vehicle fleet).
In addition to the purposes listed above, we use this information to better understand our customers and provide you with relevant offers.
We will also collect information about any speeding, parking, toll or other traffic-related fines that you incur or any traffic offences that you commit during your rental where these are provided to us by any law enforcement agency. We will use this information to deal with such fine or offence in accordance with the terms of your vehicle rental agreement with us.
When you call us (from any phone), we may record or monitor the call for quality control, training or similar purposes.
We will only use this information for the specific reason for which it is provided. If you believe that one of your contacts has provided us with your personal information and you would like to request that it be removed from our database, please contact our customer service.